Shipping Details

For fastest and most reliable shipping choose our $18 Express option at checkout which is 1-2 business days. Standard shipping is $7 and usually takes 3-5 business days. **These are just estimated times, holidays and weekends might cause delays.**

Orders cannot be canceled or changed after being placed.

If you order multiple times in one day please email us to combine your order and we can refund one of your shipping charges!

Shipping Policy

If your package is lost in transit please email us at katelyn@shopivylee.com or text 731-336-8961 so we can file a claim for the package. Once the investigation is complete and your package cannot be located we will reship your items and if they are not available we will refund you for your order. Mail must be in transit for 15 days before we can file a claim for the missing package.

**Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding your package. 

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if the mail carrier does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time.